FAQ

1.How long do handling, shipping, and delivery take?

Usually, it takes 1-2 days for us to process the order. It will be delivered within 1-6 working days for our customers when it is out for delivery from our warehouse.

2.What shipping service do you use?

UPS, USPS, or other express chosen by our warehouse.

3.Something is wrong with my order.

Please contact our support team with details via service@knobwellstore.com, they will assist you about the issue.

4.I would like to make changes to my order.

Please contact our support team with details via service@knobwellstore.com, they will assist you with the change.

5.How do I track my order delivery?

A shipping confirmation email will be sent to you, you could track with it.

6.What are your return and refund policy?

More details for return and refund policy are available via 

https://www.knobwellstore.com/pages/return-policy