SHIPPING POLICY
We value every purchase, and we do our best to honor all shipping requests to ensure you receive your items as quickly as possible. To guarantee that an item reaches you when expected, please read the shipping policy below for online orders. business shipping hours:
Monday – Friday, 8:00AM – 5:00PM PST, excluding national holidays
FedEx and UPS,USPS items ordered after daily shipping hours will be processed the next business day. Items ordered on Friday after 11AM PST, as well as items ordered Saturday and Sunday, will be processed the following Monday. Standard Ground Shipping can take up to 3-5 business days to process prior to ship. We primarily ship through FedEx or UPS,USPS depending on customer location.
Please be aware that during peak periods, shipping times may be longer than usual. We are working hard to process all orders as quickly as possible and appreciate your patience and understanding. Thank you for choosing us.
WHEN CAN I EXPECT MY ITEMS?
For orders from the the following countries, we will arrange shipments from local warehouses, and the delivery time depends on local logistics.
United States: 1-3 Business Days
Canada: 3-5 Business Days
United Kingdom: 3-5 Business Days
France: 5-10 Business Days
Germany: 5-10 Business Days
Australia: 5-8 Business Days
HOW MUCH WILL SHIPPING COST?
◆ Shipping is free on all orders and no minimum price limited.
◆ We do not undertake customs fee if it has.
For customers outside US, local taxes and duties may apply to your order upon arrival in your country. You will need to pay this to receive your delivery. These are not included in the total price.
- Please note that you may be required to pay any such taxes and duties before the authority releases your goods to you.
- Knobwell cannot be held responsible for the payment of any such taxes and duties nor any loss incurred by you as a result.